Privacy Policy

Zentryx Interactive LLC ("Zentryx Interactive," "we," "us," or "our") operates the Furavis AI mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using the App, you agree to the practices described in this policy.

1. Information We Collect

Account Information

When you create an account, we collect basic information necessary to identify you and provide the service:

• Email address
• Display name (optional)
• Authentication credentials managed securely through Firebase Authentication

Pet Information

To provide personalized health tracking, we collect information you provide about your pets, including:

• Pet name, species, breed, age, and weight
• Vaccination records and medical history you choose to enter
• Profile photos you upload (optional)
• Notes and observations you log about your pet
• Genetic or DNA test results you choose to import

Photos and Documents

Several features work by analyzing images and documents you provide:

• Photos of your pet used for breed identification, age estimation, symptom assessment, and condition tracking over time
• Photos of food, plants, products, or other items you ask the App to evaluate for safety
• Photographed or uploaded medical records, lab results, receipts, and similar documents

These files are stored in your account and are transmitted to our AI provider for analysis as described in Section 3.

Health Data

The core function of Furavis AI is health monitoring. When you use health-tracking features, we collect:

• Symptoms and health observations you describe or report
• Health check entries, logs, and trends over time
• Responses and assessments generated through AI analysis of your inputs
• Messages you send to the in-app AI assistant

Location Data

With your permission, we use your device's location or a postal code you provide for:

• Finding nearby veterinary clinics when you initiate a search
• Discovering local pet-related events in your area
• Providing weather-related pet safety alerts

Location is used to determine your general area rather than your precise position, and is not used for tracking or advertising.

Usage and Diagnostic Data

We automatically collect technical information to maintain and improve the App:

• Device type, operating system version, and app version
• Which screens you visit and which features you use, together with a pseudonymous app instance identifier
• Crash reports and diagnostic logs
• Subscription status and purchase history (processed by RevenueCat)
• Your response, if you choose to answer, when we ask how you heard about the App

This data is tied to a pseudonymous identifier rather than your name or email, but it is not fully anonymous and may be associated with your account.

2. How We Use Your Information

We use the information we collect for the following purposes:

AI-Powered Health Analysis

Health descriptions, pet information, photos, and documents you provide are sent to the Anthropic Claude API to generate assessments, suggestions, and educational content. This is the primary function of the App. Inputs are transmitted securely and are not used by Anthropic to train their models.

Health Tracking and History

Your pet's health logs, check-ins, and recorded observations are stored in your account to provide trend tracking, historical context, and continuity between sessions.

App Functionality and Account Management

We use your account information to authenticate you, maintain your preferences, sync data across devices, determine your access level, and deliver subscription features you have purchased.

Analytics and Service Improvement

We record which features and screens are used, and how often, to identify bugs, understand which parts of the App are valuable, and decide where to invest development effort. These records contain feature identifiers and technical context only — they do not contain your pet's name, health observations, photos, messages, or any content you have entered. We do not sell or share this data with advertisers.

Communications and Notifications

We may use your email address to send transactional messages such as account confirmations, subscription receipts, and important policy updates. We do not send marketing emails without your explicit opt-in.

The App also sends push notifications for reminders you create — such as medication, vaccination, and care reminders — and for health-related alerts. You can disable notifications at any time in your device settings.

3. Third-Party Services

Furavis AI integrates the following third-party services to deliver its functionality. Each service operates under its own privacy policy, which we encourage you to review.

4. Cookies and Similar Technologies

The App itself does not use browser cookies. The third-party SDKs described above may use device identifiers, local storage, and similar technologies to support authentication, crash reporting, analytics, and subscription management. Where applicable law requires consent for non-essential technologies, we will obtain that consent before using them.

Pages on our website may use cookies for basic functionality and traffic measurement.

5. Sharing a Pet With Other People

The App includes an optional feature that lets you invite other people — such as family members, partners, or caregivers — to access a pet's profile.

If you invite someone, they will be able to see that pet's information, including health logs, records, photos, and documents associated with that pet, and they can add entries of their own. They cannot change the pet's core identity information or manage sharing.

Your display name is visible to people you share a pet with, and their display name is visible to you. You can remove a collaborator at any time, and a collaborator can leave a shared pet at any time. Only share a pet with people you trust with that information.

6. Data Sharing

We do not sell your personal information. We do not share your data with advertisers, data brokers, or any third parties for marketing purposes. Data is shared only in the following limited circumstances:

• With the third-party service providers listed above, solely to deliver the App's features
• With people you have explicitly invited to a shared pet, as described in Section 5
• When required by law, court order, or valid legal process
• To protect the rights, property, or safety of Zentryx Interactive, our users, or the public
• In connection with a merger, acquisition, or sale of company assets, in which case users will be notified

7. International Data Transfers

Zentryx Interactive is based in the United States, and the third-party services described above process data in the United States and other countries. If you use the App from outside the United States, your information will be transferred to and processed in countries whose data protection laws may differ from those in your country of residence.

Where required by applicable law, transfers are made under an appropriate safeguard, such as Standard Contractual Clauses approved by the European Commission, an adequacy decision, or another legally recognized transfer mechanism.

8. Data Retention

We retain your account data and pet health records for as long as your account remains active. If you delete your account, your personal data and associated pet records are permanently deleted from our systems within 30 days, except where retention is required by law.

Usage and diagnostic data may be retained beyond account deletion in a form that does not identify you personally.

Subscription transaction records are retained for the period required by applicable tax and financial regulations, typically seven years.

9. Your Rights

Depending on your location, you may have the following rights with respect to your personal data:

• Access. You may request a copy of the personal data we hold about you.
• Correction. You may update or correct inaccurate information through the App settings or by contacting us.
• Deletion. You may request deletion of your account and associated personal data at any time by contacting us or using the account deletion option within the App.
• Portability. You may request an export of your pet health data in a common format.
• Objection and Restriction. You may object to, or ask us to restrict, certain types of processing.
• Withdrawal of Consent. Where we rely on your consent — for example, for location access or notifications — you may withdraw it at any time through your device settings or by contacting us. Withdrawing consent does not affect processing carried out before withdrawal, and does not affect processing based on another legal basis.

To exercise any of these rights, contact us at support@furavis.ai. We will respond within 30 days. We will not discriminate against you for exercising any of these rights.

10. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights:

• Right to know what categories of personal information we collect, the sources, the purposes, and the categories of third parties with whom we share it. This is described in Sections 1 through 6.
• Right to delete the personal information we hold about you, subject to legal exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under California law, and we have not done so in the preceding twelve months.
• Right to limit the use of sensitive personal information. We do not use sensitive personal information for purposes beyond those permitted without a limitation right.
• Right to non-discrimination for exercising any of these rights.

To exercise these rights, contact us at support@furavis.ai. You may designate an authorized agent to make a request on your behalf; we may ask for proof of authorization.

11. Age Requirements

Furavis AI is intended for users who are 18 years of age or older, and the App is not directed to children. We do not knowingly collect personal information from individuals under 18.

Consistent with the Children's Online Privacy Protection Act, we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, contact us at support@furavis.ai.

12. Security

We take reasonable technical and organizational measures to protect your data, including encrypted data transmission (HTTPS/TLS), secure cloud storage through Firebase, server-side access rules that restrict each account to its own data, and access controls that limit who within our organization can access user data. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

13. Data Breach Notification

If a data breach occurs that affects your personal data, we will notify you and any relevant supervisory authority in accordance with applicable legal requirements. Where required, our notice will describe the nature of the breach, the likely consequences, and the steps we are taking to address it.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the App, applicable law, or our data practices. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you via email or an in-app notice. Previous versions are available on request. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Zentryx Interactive LLC
Vermont, USA
support@furavis.ai